Frequently Asked Questions
Everything you need to know about Lamer Baby Carriers and your shopping experience.
Are Lamer carriers safe for my baby's hip development?
Yes, all Lamer carriers are ergonomically designed to support the 'M-position' and are recognized as hip-healthy by leading international safety standards to ensure proper development.
What is the weight limit for Lamer carriers?
Our carriers are designed to grow with your child, typically supporting newborns from 3.5 kg up to toddlers weighing 20 kg, depending on the specific model.
How long does shipping take and what are the costs?
We offer express shipping nationwide. Orders are typically processed within 24-48 hours and delivered within 3-5 business days. Shipping costs are calculated at checkout based on your location.
What is your return and exchange policy?
We want you to be completely satisfied. You can return or exchange unused items in their original packaging within 14 days of receipt. Please contact our support team to initiate the process.
Are the carriers machine washable?
Yes, Lamer carriers are made from high-quality, breathable fabrics that are machine washable. We recommend using a gentle cycle with cold water and air drying to maintain the fabric's integrity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital payment methods to ensure a safe and smooth checkout experience.